ضمان الوحدات

Unit warranty

All Taqeef supplied units are protected by our warranty policy which covers which covers the cost of replacement parts against manufacturing defects, subject to the following details:

• The warranty is for a period of 3 year on the entire unit and 5 years for the compressor (one-time replacement) and covers the replacement of original components only against manufacturing defects.  It does not cover cleaning or surface repairs.
• The warranty term starts from the date of delivery and is subject to the invoice having been paid in full.
• The unit must be installed, maintained, and operated as per the manufacturer’s manual.
• The warranty only covers those units supplied by Taqeef or their authorized distributers and repaired or serviced by a Taqeef authorized technician.
• Units featuring non-original spare parts, extras or accessories will not be covered.
• Spare parts sold separately are not covered by a warranty and are not returnable.
• This warranty does not cover any damage or defect relating to, or, arising from, electrical issues including power fluctuations or incorrect voltage or current supply.
• Testing and commissioning of VRF and Chiller cooling products must be conducted by Taqeef.
• Taqeef reserves the right to subcontract – either wholly or partially – any service to a third party, provided that Taqeef remains responsible for the performance of said party.

Caring for your product

Regular cleaning and maintenance of your AC unit will extend its working life and reduce your electrical consumption. Please call our customer service centre for more details 6454.

General terms and conditions

Crane services and costs are not covered.

• Any additional piping and/or concrete coring is chargeable depending on the site visit.
• No returns or refund.
• For Greater Baghdad only, delivery to the front door and/or to the first floor is free of charge. A charge of 25,000 IQD per unit will be applicable for delivery to the second floor and/or above.